Reviews

From 139 reviews
Jason Murphy
Jason Murphy

John was Amazing. Helped me order a hot tub cover. Very knowledgeable. Couldn’t pick up right away. They had no issues with holding it for me until I was able to pay the balance. My new go to place for spa Necessities !!! Keep up the good …

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Albert Jones
Albert Jones

John was very helpful and took his time to go over all the details. He also showed me the differents in product on the show room floor so I could see what options they had. I would recommend this place if you are looking into getting a …

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Tim McMonigle
Tim McMonigle

First time to the store and first year with our pool! The staff where really, really nice and no so pushing like most sales staff. They were able to help test my water and help with what I need and gave there time to fully explain …

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Lil Hooker Fisheries
Lil Hooker Fisheries

Our experience was absolutely great! Bob was very knowledgeable, able to answer all questions and was extremely helpful in meeting our timeframe for installation!!! The install went fantastic, they showed up on time, were very clean and …

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Janice Goerlach
Janice Goerlach

We recently had a Hot Springs Spa installed. We are very happy with the service we have received all the way around. From the customer service in the beginning of the process, all the way to the install and after care. Everything was done …

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Scott Mcgibbon
Scott Mcgibbon

Excellent service and parts , very willing to help , very nice showroom well stocked , top notch 👍

via Google
Frank the Tank
Frank the Tank

I would give 6 stars if I could. My old hot tub finally gave out last spring, and I've been missing having one ever since. I couldn't wait any longer, and began researching. I came across The Backyard Fun Store, and gave them a call. …

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George Roof
George Roof

Exceptionally professional. The installers show up with state if the art capability and were able to answer any and all questions we had.

via Google
David Ferguson
David Ferguson

I have had my hot tub for 3.5 years now, and any time I have needed anything Bob, and John treated me with respect, and have always helped me with any questions or additional parts that I have needed. These guys are normal, direct, …

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via Google
Frances Baker
Frances Baker

Great for hot tub repair.

via Google
Patti Ramsey
Patti Ramsey

We just purchased a Hot Springs Tub from Bob. The whole process was easy. Bob was helpful, knowledgeable, and dependable. The install could not have not been easier.. I would recommend using this company to all your Backyard needs..

via Google
Birdie Newsome
Birdie Newsome

I recently purchased a Hot Springs hot tub. Bob made the experience of buying a hot tub extremely easy. The price was reasonable, and Bob was first rate in helping us from beginning to end. From his easy going manner during our visit to …

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Jack Baroudi
Jack Baroudi

Very knowledgeable and helpful. Absolutely no pressure to buy anything. Installation was well done and their follow up has been great. I would highly recommend them.

via Google
D G
D G

If you’re on the market for a hot tub, we highly recommend The Backyard Fun Store. Great customer service throughout the process. Bob took great care to get the new hot tub in place and the old one taken away. We absolutely love our new tub…

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Dawn Snyder
Dawn Snyder

The backyard fun has great service. John was very helpful in answering all my questions. Bob and John both go above and beyond customer service. The delivery process went very smoothly. I would highly recommend Backyard Fun Store to …

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Chuck Yeatman
Chuck Yeatman

They were professional, courteous and they did a great job at fixing my problem

via Google
Stacey Curtiss
Stacey Curtiss

So knowledgeable and easy to work with. Always accommodating and quick to respond to questions. Service is top notch and friendly. So happy with my hot tub purchase and the decision to buy one from them!

via Google
Raymond Forney
Raymond Forney

I recently purchased a tub from Bob during a well-informed trip to the store in Newark. WIth Bob's help, my wife and I picked uut exactly what we wanted, and Bob had it set up and running for us in less than 24 hours! Great guy, great …

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Don Needham
Don Needham

Great place to buy from. Bob is great with all aspects in choosing the right product. Delivery was very quick and professional. This is our second purchase with Backyard Fun Store and would recommend it to everyone.

via Google
Cindy Galloway
Cindy Galloway

The most courteous, friendly and honest place I've dealt with in a very long time!

via Google
Steven Zenorini
Steven Zenorini

Mr Bob has come be not just a pool & spa guy but becomes your friend with the personal service he gives. I purchased both a hot tub & pool from the fun store with excellent customer service given both on delivery ,trouble shooting & …

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Hunter Stitik
Hunter Stitik

Bob and John were both great to deal with. They helped walk us through all the different options and find what exactly what we wanted. No high pressure sales tactics. Highly recommended.

via Google
Mike Goldstein
Mike Goldstein

John and Bob have been amazing. From the first time my wife and daughter stopped in the showroom, they both have been a wealth of knowledge in helping me pick out the right tub for my family. They went above and beyond to help me get all …

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via Google
Carlie Maheurin
Carlie Maheurin

Bob has been a pleasure to deal with. Honest and fair, accommodating and wonderful service.

via Google
Carlie Maheurin
Carlie Maheurin

Great, low-pressure sales, very accommodating, and Bob is always kind and a pleasure to work with!

Response from business owner

Thank you for such a nice review Carlie. We feel the same😊 you’ve always been a great customer. We appreciate your business!

via Facebook
Shannon Kunzler
Shannon Kunzler

We love our Hot Spring Spa. The Backyard Fun Store crew have been great to work with. They go out of their way to make sure that you're happy and taken care of. Thank you!!

Response from business owner

Thank you Shannon! We really appreciate great customers like you😊

via Facebook
Clark Adams
Clark Adams

Bob delivered my hot tub 1 1:2 hour away and was nothing but impressive in his careful skills to unload and friendliness !!!!

via Google
odin's oldest
odin's oldest

We mistakenly purchased our hot tub at another store. And after terrible service from them when our brand new tub wasn’t heating, we called backyard fun store! And we couldn’t be more pleased with their service!

via Google
Bill Everly
Bill Everly

Bob & John did a great job helping me & my family choose the right tub for us. From layout, to color selection, to delivery/installation, & through startup – the team at the Backyard Fun Store was fantastic! I would highly recommend doing …

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Jesse Cloud
Jesse Cloud

Great place to shop & buy anything for your hot tub & spa needs.

via Facebook
Paul Montz
Paul Montz

After deciding as a family to buy a Hot Tub we took a trip to the Backyard Fun Store. Bob was a tremendous help and took the time to explain each of the spas, their features and who manufactured the unit. Don't see the color combo on the …

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herman brown
herman brown

The Backyard Fun Store team (Bob and Rob) did some internal work on my Hot tub and put a new Cover on the tub as well. They went over and above expectations and even trouble shot some electrical issues that I had an electrician repair (…

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Buddy Smith
Buddy Smith

My wife and I decided to purchase a hot tub for both health reasons and pleasure. After quite a few searches we found The Backyard Fun Store. Bob and his staff worked with us to get the correct tub for what we were looking for.

His time …

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Craig Haynes
Craig Haynes

Absolutely would highly recommend Bob and the whole team at The Backyard Fun Store. We recently had them install a wonderful HotSpring Spa and they did a fantastic job and managed to work with us on coordinating with an electrician for the…

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Justine Esposito
Justine Esposito

The Backyard Fun store had a great variety of showroom models to help us decide which tub was right for us. Upon delivery and unwrapping from original manufacturer's packaging, there was a chip in the acrylic shell. I didn't even notice it…

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Joe Luber
Joe Luber

The showroom had a very large number of hot tubs on display, which was helpful in deciding on a tub. The delivery and setup was the best part of my dealings with the Back Yard Fun Store. The intended location of my hot tub was difficult to…

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Julia Davis
Julia Davis

My husband and I have been shopping around for some time searching for a hot tub spa. We walked into The Backyard Fun Store where we were welcomed by Bob and his family. They

were so professional and I must admit I am a hard person to …

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Anne Frantum
Anne Frantum

After searching for two years for a replacement hot tub, we came upon the Backyard Fun Store. Bob was a helpful and worthy adviser in picking out a model to suit our needs. Delivery was easy, and he and his team could not be more …

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jane squibb
jane squibb

The Owner Bob assisted us in picking out just the right hot tub to meet our needs and made sure it would fit in our deck area where the old one was removed. He then delivered the new hot tub and removed the old one free of charge. He …

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via Google
Tyler good
Tyler good

First time spa buyer. This is the second place i went an these guys blew me away. Awesome people awesome business. If your looking for a hot tub or anything fun outside go to these guys. They know what there doing an they never pressure you…

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Shirley Millar
Shirley Millar

Very nice, and professional. Great deal, I would definitely recommend backyard fun..

via Google
Rebecca Newell
Rebecca Newell

Purchased a simple swing set here and it is a truly excellent swing set. It’s the highest quality and the kids (and adults) LOVE it. Also, installation took NO time at all and the folks were polite and professional.

via Google
hope deems
hope deems

Bob was very informative, honest and took his time explaining the spa. He and his coworker did a great job the day of delivery. He was not rushed and made sure everything was to our liking. He also reached out to make sure everything was …

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Heather Henry
Heather Henry

So happy that we went to the back yard fun store to purchase our Go-Float Boat!! Our lake house in NJ does not allow motor boats so this is perfect for us. It is so much better than our paddle boat since we do not have to paddle anymore. I …

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Kenneth Pulliam Sr
Kenneth Pulliam Sr

My wife and I visited several stores in our pursuit of a hot tub. We were first time hot tub buyers. The moment we walked into The Backyard Fun Store, Bob and his team made us feel very comfortable. They first clearly understood our need …

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Response from business owner

Thank you so much for giving us such a great review and recommendation😊 We really treat our customers the way we want to be treated. We’re a family run business and if our customers aren’t happy then we will not be successful. We are so lucky to have great customers like you❤️ It makes our job worth all of the work ! Thank you again to you and your wife. We wish you many years of great starry filled nights✨

via Facebook
Patrick Smith
Patrick Smith

Bought a bullfrog spa from Bob a couple years ago and have used it religiously. Motor 1 failed early January this year and Bob came out and replaced the motor himself under warranty no questions asked. Same high quality service as when …

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Jessica Rombach
Jessica Rombach

I worked with Bob to purchase a used hot tub and it was great from start to finish. He was incredibly responsive, courteous and hardworking. I was nervous buying a used hot tub, but Bob’s experience and customer service made me feel very …

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via Google
Tahnya Adams
Tahnya Adams

Bob was great!! He’s very knowledgeable and friendly, we would definitely recommend this place!!

via Google
Charles Wild
Charles Wild

I purchased my Bullfrog spa from Bob at the Backyard Fun Store, and it was a very pleasant experience. No pressure or hard sell. Bob is a real expert on hot tubs and was able to answer all the questions I had. By the time I visited his …

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Alison Loughran
Alison Loughran

We had a really good experience with this purchase. Bob stayed within our budget, no hard sells, and communicated really well. I was surprised at how quickly the tub was delivered. The other cool thing is that Bob has fantastic equipment …

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Carol FaDepros
Carol FaDepros

We bought our Hot Tub a few months ago. What a pleasure it has been dealing with Bob. We purchased a pre-owned hot tub. We could not be happier. It was delivered on time and without issue. It came with a 90 day warranty. The hot tub is in …

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Ryan Alleman
Ryan Alleman

Bob offered a high level of professionalism... very knowledgeable and his quick response time to questions before and after our purchase made for a great experience. The store (though they were in the middle of a location move) had a …

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Dan Wakefield
Dan Wakefield

Bob was wonderful from the beginning of my wife and I shopping for a hot tub until the completion of delivery and installation. Questions we had pertaining to set up, chemicals and care were answered promptly. Happy to support and recommend…

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Chris Szafranski
Chris Szafranski

Been coming to the Backyard Fun Store for many many years because of their service to the customer, their product selection and prices. You can not go wrong getting all you Backyard Fun needs from Bob and John at the Backyard Fun Store.

via Google
Nicole Bunting
Nicole Bunting

Great place! We picked out everything we wanted for our shed and it came exactly as we thought. Seamless delivery. Very helpful and knowledgeable. Thanks!

Response from business owner

Thank you Bunting Family for choosing The Backyard Fun Store for your shed😊

via Facebook
Shannon Wirfel
Shannon Wirfel

Best store!!!!

Response from business owner

Thank You! 😊

via Facebook
Chad Day
Chad Day

Bob is awesome, was very patient with my questions. Down in Rehoboth Beach and the ratings of locals stores here are terrible – Bob is worth going out of the way for.

Response from business owner

Thank you so much Chad. We’re so lucky to have great customers like you.

We appreciate your business😊

via Facebook
Andre DiLouis
Andre DiLouis

If you are looking for a spa see Bob at the Backyard Fun store. The service gets no better than Bob. He sells them, delivers the spa and sets it up and help you keep running right. We could not be happier! Andre' west Deptford NJ

Response from business owner

Thank You Mr DiLouis... It's great customers like you that makes it all worth it!

via Facebook
Debbie Ekins
Debbie Ekins

The Backyard Fun store has an amazing selection of the world's best built spas – Coast Spas. Wouldn't go anywhere else for a Hot Tub.

via Facebook